Shipping policy

Welcome to AMADO HIZ! We aim to provide you with the best shopping experience possible. Below are the details of our shipping policy:

Processing Time:

• Order Processing: Orders are processed within 1-2 business days (Monday-Friday). Orders placed on weekends or holidays will be processed the next business day.

• Order Confirmation: You will receive an email confirmation once your order has been processed and is ready for shipment.

 

Shipping Methods & Delivery Times (Domestic)

• Standard Shipping: Delivery within 5-7 business days.

• Express Shipping: Delivery within 2-3 business days.

 

Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order via the link provided in the email.

Lost or Damaged Packages

• Lost Packages: If your package is lost in transit, please contact our customer service team within 7 days of the estimated delivery date.

• Damaged Packages: If your order arrives damaged, please take photos of the packaging and items, and contact us within 48 hours of receiving your order.

Returns and Exchanges

• For information on returns and exchanges, please refer to our Returns and Exchanges Policy. 

Contact Us

• If you have any questions or concerns regarding your order, please contact our customer service team at support@amadohiz.com

 

Thank you for shopping with AMADO HIZ. We appreciate your business and look forward to providing you with high-quality fashion wear.